Types of Moving Quotes – A Detailed Guide

You need to use the services of a licensed removals company in your area? You start researching the options that you have but you keep coming across one and the same thing – all moving companies are talking about various types of quotations that they offer to their customers such as:

  • On-site
  • Over-the-phone
  • Flat-rate
  • Hourly
  • No-obligation
  • Binding
  • Instant

Clearly, you have been given an impressive choice of quotes to pick from. Even if you need to use the movers’ help for a simple or a small-scale moving project and you are only interested in their organised delivery services in London, you will still be bombarded with a long list of price estimate options. To help you avoid being scammed and ending up paying various unexpected or hidden costs, we will now explain the differences between the most popular types of quotes offered by professional removal businesses in the UK.

On-site vs over-the-phone quotes

Over-the-phone quotes are usually provided upon the first time the customer reaches the moving company. They only present a rough estimate of the potential relocation costs and are hardly ever accurate. In fact, many experienced moving specialists in this industry are against the practice of giving price estimates over the phone because many scammers try to lure clients with unrealistically low quotes.

To get an on-site quotation, the movers will need to come to your property and inspect it to see how big it is, how many items they need to move and etc. It is much more reliable and spot-on compared to the over-the-phone alternative and it gives customers the chance to thoroughly discuss their needs and requirements with the pros.

Flat-rate vs hourly quotes

Most of the registered moving firms in the country charge on an hourly basis and thus offer hourly quotes. If you have hired such a company, know that the longer it takes the movers to relocate your items the more you will pay in the end.

Flat-rate or guaranteed quotations, on the other hand, are based not on the time necessary to carry out your relocation but on the types of possessions and furniture that need to be moved. Therefore, with it, there are fewer surprises and the price is more fixed.

No-obligation vs binding quotes

Similar to over-the-phone quotations, the no-obligation ones present a rough estimate of the moving costs. It does not require the client to sign a contract with the company and its purpose is to simply provide you with some idea on how much money you will need to cover your expenses. Once you sign a contract, however, this quote becomes binding. In other words, your movers are not allowed to change the end price. Customers, on the other hand, will need to pay extra if they decide to use additional services that were not included in the agreement.

No-obligation vs instant quotes

Both no-obligation and instant quotations are non-binding. Also, both may be given without an on-site assessment. The only difference between them is that some moving businesses can provide the option of no-obligation cost calculation after viewing the property the contents of which need to be moved.

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